Vascular Birthmarks FoundationThe Physician E-Learning Center

FAQ

  • What will I learn here?

    All the courses offered by VBF Educate are geared toward strengthening physician understanding and describing the treatment of vascular anomalies and their related syndromes. Because the subject matter is so diverse, we've broken the content down into 10 different courses, each covering one area of expertise.

  • Who will benefit from these courses?

    Physicians, from general practitioners to specialists, can all enhance their practices with more knowledge. Our courses cover everything from the basics to the very specific. Anyone who works in a medical office can benefit from the basics, since terminology in this area is so important.

  • Who wrote the courses? How do I know they are reputable?

    Our courses were written by leaders in this field, and include pioneers in the field of vascular anomalies.

  • How much does it cost?

    Costs vary. Our main course, A Foundation in Vascular Anomalies, contains ALL of the material presented here and is being offered for only $199. We have other courses, as well. Some deal with the very basics (Terminology and Psychology) and some are very specific (syndromes such as Sturge-Weber and Klippel-Trenaunay Syndrome). The cost of each is different and the credit offered reflects that.

  • Do you have scholarships available?

    Yes, we do have scholarships available, as we realize that this information must be widely distributed to manage the care and treatment of patients globally. Please create an account at this link and then use the contact form to arrange for a waiver of fees.

  • What is your refund policy?

    If an order is cancelled after you have made payment but before you access the material, VBF Educate will refund your total order amount upon receipt of a written request within 14 days of registering for the activity. Please use the contact form to submit a request for a refund. If you have accessed the course content in any way, you will not be eligible for a refund.

  • How do I pay for a course?

    Simply choose the course you would like to complete and click the green "add to cart" button to go to your shopping cart. You will be asked if you would like to include an additional contribution to the Vascular Birthmarks Foundation, but this contribution is not required. After that, you will be required to fill in your address and payment method. The name you choose at this time is what will appear on your certificate at the end of the course.

  • Is it secure?

    VBF Educate uses the highest encryption standard available. VBF Educate does not see your credit card information, as only our card processor keeps that.

  • How can I earn CME credits?

    Learners earn 1.0 AMA PRA Category 1 Credit(s)™ for every course they complete.

  • Who is the accrediting organization?

    CME credits are provided by Postgraduate Institute for Medicine.

  • How will I receive my credits?

    After you have completed all the courses within a class, including all the post-tests and course evaluations, your credits will be logged with Postgraduate Institute for Medicine. You will also receive a certificate that reflects the number of CME credits awarded (for physicians) OR a certificate of participation (for other healthcare professionals). You will also receive a badge for use on your website or other materials. If you have completed the courses you registered for and have not received these yet, please contact us.

  • How long do I have to finish my classes to receive credit?

    You have one year from the date you purchased a class to complete the post-tests and course evaluations to earn credit. After one year, you will no longer be able to access the class.

  • How do I get a username and password?

    To get a username and password, sign up at this link. Please remember to check your email address and make sure it is correct.

  • What if I forget my password?

    You may request a new password at this link. You must know your username OR the email address you used to sign up. You will be emailed a link to create a new password.

  • Can I view a VBF Educate class and submit the post-test and course evaluation at a later date?

    Yes. Once you begin viewing the material, you should be automatically returned to the same point if you come back later. The post-test and course evaluations are always available in the left side menu in all the courses.

  • Am I able to change my personal information online?

    You may view the information we have for you by clicking on My Courses on the top of the main content. To change the information, click on Edit. The information we have for you in our database will appear. Please make the appropriate changes to your profile. Fields marked with an asterisk (*) are required.

  • What if I have technical problems?

    If you have technical problems, the best way to begin troubleshooting is to clear your browser's cache and history. On a Windows system, press the buttons marked "Ctrl" and "Shift" and "Del" at the same time. This should bring up a menu to clear out your data. On a Macintosh system, press "Command" and "Shift" and "Delete." If you continue to have problems, please contact us.

  • Why can't I see a module?

    If you have not paid for a course, or haven't received your waiver, you will not be able to access a course until you do. If you have not logged in, you will not be able to see your course. If you still need assistance, please contact us.

  • Is there anyway I can talk to an admin or webmaster?

    Please use the contact form. We are very responsive.

  • Who can I contact for any payment related issues?

    Please use the contact form. Missy, the Web Administrator, will help you with payment related issues.

  • What do I do if I can't remember my password?

    You may request a new password at this link. You must know your username OR the email address you used to sign up. You will be emailed a link to create a new password.

  • What if I'm seeing the same content over and over or the content doesn't seem to navigate well?

    If you have technical problems, the best way to begin troubleshooting is to clear your browser's cache and history. On a Windows system, press the buttons marked "Ctrl" and "Shift" and "Del" at the same time. This should bring up a menu to clear out your data. On a Macintosh system, press "Command" and "Shift" and "Delete." Note: If you are in the middle of a quiz, the material will not advance until you choose an answer. If you continue to have problems, please contact us.

  • Do you have other questions?

    VBF Educate staff are available for any questions/concerns you may have. For all questions/concerns, contact us.